Get in Touch With Us

Got a question about a brand you've seen on newconnexionschurch.org.uk, spotted something that needs updating, or want to suggest a site we should look at? This page covers how to reach us and what sort of enquiries we can actually help with.

The Best Way to Reach Us

Email is the most reliable route. We read every message that comes in and try to respond within a couple of working days. To help us get back to you quickly, tell us upfront what your message relates to — for example whether it's about a specific casino, a bonus term, a payment method, or something else on the site.

We're an independent comparison resource. We don't operate any of the casinos featured here, so we can't process withdrawals, verify accounts or resolve individual disputes with an operator. For anything account-specific, the casino's own support team or licensing authority is the right first port of call. What we can do is help you understand how a site works, clarify something we've written, or point you towards the right page on this site.

What We Can Help With

• Questions about our rankings — how we compared brands like Betmica, Kikibet, Betninja and the others featured on our list of trusted non GamStop casinos, and what the editorial ratings are based on.
• Corrections — bonus terms, spin counts and welcome offers change often. If something we've published looks out of date, let us know and we'll check it.
• Content suggestions — if there's a topic around casinos not on GamStop, payment methods, or game selection you'd like us to cover in more depth, we're open to hearing it.
• General feedback — good or bad, honest feedback on how useful the site is to you helps us improve it.
• Site issues — broken links, display problems or anything else that's stopping the page from working properly for you.

What We Can't Help With

A few things sit outside what a comparison site can do. We can't process deposits or withdrawals, override an operator's own KYC or verification checks, or intervene in a dispute between you and a casino. We also don't offer financial, legal or gambling advice — our content is for information and comparison purposes only, and any decision to play remains yours to make as an adult, aged 18 or over, acting within the law that applies to you.

If you're concerned about your own gambling, or that of someone close to you, please say so in your message. We'll point you towards independent support organisations rather than trying to handle this ourselves, since that kind of support needs to come from trained specialists, not a comparison website.

What Happens After You Get in Touch

Every message is read by a real person on our team — we don't rely on automated replies to close out enquiries. Most messages get a response within two working days. Occasionally, during busier periods, it takes a little longer, and we'd rather give you a proper answer than a rushed one.

If your question relates to a specific brand's bonus terms, payment limits or game library, it can help to also check the operator's own terms and conditions page directly, since these are set by the casino and can change without notice.

Before You Write In

A quick check of our existing pages sometimes answers the question faster than waiting for a reply. Our trusted non GamStop casinos guide covers how we rate and rank operators, what payment methods and bonuses typically look like across these sites, and the general distinction between GamStop-excluded platforms and UK Gambling Commission licensed casinos. If your question is still unanswered after that, we're glad to hear from you directly.

Thanks for taking the time to read this far — whether you're reaching out with a correction, a suggestion, or just a general question, we appreciate you getting in touch.